Cancellation/Refund Policy

Smartoffice reserves the right to assess refund or credit requests on a per-request basis, which allows it to maintain a lot of discretion. A list of situations when refunds or credits are generally not provided is also included to help users know what warrants a refund

No refund for offline products after granting the license key. For cloud products, cancellation charge of Rs.2,000 / 50% of the product cost, whichever is lower, is charged and the balance amount will be refunded to your account, if you raise the cancellation and refund request within 15 days from the date of order placement.